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Review 3/7/2011
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I dont remember it being this cold in a long time and I have lived in so cal for 51 years.
I went to turn on my heater and it didn't turn on a few weeks ago. I had the gas company out they said it was a recalled furnace. (The name was premier, there is no recourse since the company declared bankruptcy)
I called a few companies and scheduled estimates. I ended up choosing American Air for the following reasons. 1 showed up on time, 2 I met with Jim Jr (I believe owners son) and he answered all of my questions. He also referred me to a great sprinkler guy since mine wasnt getting the job done. 3 They were a better value and are installing a humidifier to help my sons allergies (doctor prescribed) one of the other companies didn't even know how and wouldn't quote it.
Now the installation begins. They show up on time. Lay down drop cloths almost everywhere. Explain to me what they are going to do. Jim Jr drops by mid day to review everything. I thought that was a breath of fresh air seeing the salesman again. Usually they never come back. Guys get the unit fired up and I am happy. They clean up then leave.
Now for inspection a company has to come out and test my ductwork (no Additional charge). My ductwork passes. Next day inspector comes out. Hes a normal inspector, show him around and I pass.
This was my experience. I'm happy and warm.
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