Edith S.'s review of Appliance Repair Team

Appliance Repair Team

         
Customer Reviews & Ratings
Complaint Posted 4/17/2010
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Review 4/17/2010
On 04/09/10, I called Appliance Repair in order to get my dryer checked out. They stated that they would come the following day in the morning. I waited and waited and waited, nobody called or showed up. Well this was a red flag, the company doesn’t even bother to call a client...I just thought, this is not the type of company that I would want to work with again... red flags!! Having to wait all morning I did not have time to research another company so the following week I scheduled another home estimate with a different company. The other company was late but showed up. I guess this is normal for technicians to be late and not even call. When the technician finally arrived at my house guess what? The technician from Appliance repair shows up. Yep...one week late. That's not all though, he starts talking in a different language to the other technician and suddenly his voice got aggressive and demanded that I would give him $35 for the home visit. I explained to him that I had been waiting last week, last Saturday to be more specific. He said: "someone called you from AR yesterday", Nope, sorry but I never received a call all week. I was appalled at how a stranger was YELLING at me in my own house. I immediately thought of calling the police but luckily my husband got home. Yep, suddenly his voice got lowered and just left.

 
 
 
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Additional Business Information
Hours   Open Weekdays 8am-7pm; Weekends 8am-3pm Phone   (818) 625-4735 Address   1509 Fairfield Street
Glendale, CA 91201
Website   http://www.aarapp.com Email   fix@aarapp.com
Contact   Art Akopian Other  
 
 
 
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