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Business's response - by Heather Son 5/3/2010
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Good Evening Pervez,
We are dedicated to provide counseling and education with the highest regards to quality and are committed to providing world class service to all our clients. Upon receipt of your comment, our counseling department manager, Donna M. immediately attempted to contact you via phone to reach out to you for further assistance. We welcome your return call to ensure we provide immediate assistance to resolve any concerns you may have regarding your debt management plan and to provide you with your requested documentation. We follow policies and practices of the National Foundation for Credit Counseling which initiates educational programs on budgeting and the use of credit. We are not sponsored by credit card companies, however, we act as a liaison between you and your creditors to develop a repayment plan that is designed to fit your financial situation and establish a long term plan to get you out debt. Our goal is to ensure we help guide you through your financial situation and we would like to work with you to ensure you see the overall benefits of the debt management plan. Please do not hesitate to contact me directly. Thank you.
Most Respectfully,
Gladys R.
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