Cindy R.'s review of JibJab Media, Inc.

JibJab Media, Inc.

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Customer Reviews & Ratings
Complaint Posted 4/16/2010
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Review 4/16/2010
Do not create an account with Jib Jab if you plan to cancel your yearly auto-renewal fee. The shady email address they provide for you to cancel your auto-renewal fee does not send a confirmation email letting you know that they have canceled your membership or the auto-renewal fee. Jib Jab will not send you a yearly renewal fee reminder either. Jib Jab has poor customer service because they do not send a yearly reminder which would give the customer the option to cancel BEFORE the auto-renewal fee automatically charged from your account.
I do not have a contact number where I can reach Jib Jab and make sure that the auto-renewal fee has been stopped.
Last but not least, there yearly fee is a rip off, especially since you still have to pay individually for every video you order.
 
 
 
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Additional Business Information
Hours   Phone   (999) 999-9999 Address   228 Main Street, Suite 4
Venice, CA 90291
Website   Email   amy@jibjab.net
Contact   Amy Ma Other  
 
 
 
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