erika t.'s review of Proactiv Solution

Proactiv Solution

 
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Customer Reviews & Ratings
Complaint Posted 3/22/2011
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Review 3/22/2011
proactiv is one of the most unethical companies i have ever dealt with. i received a shipment that was unauthorized (22 days after i signed up!) and when i called customer service to resolve this, i was met with rudeness and comments such as 'you did something wrong' or 'you made a mistake.' i have since canceled my account with them, no product can work well enough to deal with their inefficiency. i don't understand how they have a 5 star rating, they are crooks. no stars here!
 
 
Business's response - by GR CETon 3/31/2011
Please send your complete complaint to our email address with Guthy-Renker. We will assist you immediately. We take these complaints very seriously. Thanks for taking the time and I'm sorry for this inconvenience. Kind regards, Tom (customerservice@guthy-renker.com)
 
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Additional Business Information
Hours   Customer Service: 1-888-961-0020 (24/7) www.proactiv.com/lp/cet Phone   (760) 773-9022 Address  
Website   http://www.proactiv.com Email   CustomerRelations@guthy-renker.com
Contact   Customer Service Other  
 
 
 
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