Swagbucks.com

1.4 star rating Rating - based on 21 reviews & complaints
This company provides and online awards portal.  
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/3/2018
Swagbucks , more like cheatbucks!!!
I had an awful experience using swagbucks. I created a second account only b/c I forgot my log in information! I had nearly 300 points go missing last year & out of anger, I threw my account info away. I decided 2 return 2 swagbucks a month or so... Read More »
 
 
 
Complaint Posted 8/10/2015
SCAM
I followed all swagbucks do's and don'ts and complied to their terms of use and was deactivated on the day gift card code was "emailed." I spent countless hours watching videos and ad's which makes them money only to fooled.I am still waiting for... Read More »
 
 
 
Complaint Posted 10/4/2013
Swagbucks.com stole my money
My Swagbucks.com account was deactivated without any warning. I wrote to their help center and they said I had multiple accounts. I explained to them that I recommended Swagbucks.com to my roommate and we shared the same internet but used our own... Read More »
 
 
 
Complaint Posted 1/14/2013
Deactivation - using unauthorized third party software
My account was deactivated for an unjustified reason. I lost $20 of Amazon gift cards and several hundred sb in my account. I had been a member since November 2011 and was deactivated mid January 2013. The compliance department did say I could ope... Read More »
 
 
 
Review Posted 11/26/2012
scam company-deactivated my account and said I was operating two account
I had over 1300 points before they deactivated it. They just deactivated the account without notifying me. They said I was operating two accounts. I guess because me and my husband each has account with they. If SB doesn't allow two accounts in on... Read More »
 
 
 
Complaint Posted 11/22/2012
Proof That SwagBucks Is A Total Scam - Cancelled our account Giving Lame Excuses
DEACTIVATED MY ACCOUNT STATING THAT IT WAS DUE TO MY "THE" YOUTUBE VIDEO AND CANCELLED MY FATHER'S ACCOUNT TOO SIMULTANEOUSLY CITING IT AS A SHARED A/C. ALL THIS HAPPENED WHEN MY FATHER REDEEMED FOR 5$ PAYPAL. WITHIN 2 DAYS OF IT. ON ASKING THEY... Read More »
 
 
 
Review Posted 11/15/2012
Family Deactivation
I started SB a while ago and my son was watching me win things and asked for an account of his own, it wasnt long after that my husband also wanted to give it a try. We havent had any issues until yesterday & both of them had been deactivated!! SB... Read More »
 
 
 
Complaint Posted 9/22/2012
This company is crooked and will make up lies to deactivate your account!!
I have been a good member of swagbucks for at least 3 years with no problems at all. All the sudden they deactivate my account saying I was using some auto refresh/iframe program to cheat on SBTV. First of all, I am not computer savvy enough to fi... Read More »
 
 
 
Complaint Posted 9/5/2012
Beware of this company
I signed up after hearing good things about this company on the blog "Pocket Your Dollars". I've been a member for well over a year and have steadily increased my use as the company seemed reliable. I'm disabled and spend much of my time on my com... Read More »
 
 
 
Complaint Posted 8/10/2012
Beware of Deactivation even if you follow the TOS
My parents told me about Swagbucks raving about how easy it was to get points and Amazon gift cards. Well it is HOWEVER I was deactivated out of the blue the other day--losing out on $35 worth of swagbucks and redeemed rewards. The reason given (t... Read More »
 
 
 
Complaint Posted 8/8/2012
got deactivate saying I was cheating
Like everybody else I got deactivate saying I had a auto refresh program this is not true ive been with yoi guys for 2 years now and I have never had any problem and always follow all the rules I have send sb like ten emails already and try callin... Read More »
 
 
 
Review Posted 7/25/2012
Account has been deactivated
Just last week my account was suddenly deactivated. After confirming with swagsupport I was told that I was using some sort of automatic reloading software and/or iframe to cheat on swagtv... None this even make any sense to me and I tried explain... Read More »
 
 
 
Complaint Posted 7/2/2012
Very disappointed in Swagbucks...:(
I have been a loyal user of swagbucks for quite some time now using their coupons, searching thru them, watching videos, etc. I cashed in for a $100 Amazon gift card that I worked long and hard to earn and then was informed my account was deactiva... Read More »
 
 
 
Complaint Posted 5/15/2012
COMPLETE SCAM
Do not trust this website at all! I have been using it for many years now building up points, finally wanted to cash in on a tigerdirect e-gift card, it said verified for 5 business days then they deactivate my account. After complaining to the em... Read More »
 
 
 
Complaint Posted 5/6/2012
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BEWARE of Swagbucks
I have been using swagbucks search engine for about 2 years and have slowly cashed in my swagbucks for Amazon giftcards. I had accrued over 4900 swagbucks which was equivalent to about $50 in Amazon giftcards. When I tried to redeem my bucks for t... Read More »
 
 
Business's response - on 5/7/2012
We do not deactivate honest users, only users who are cheating Swagbucks. We would be happy to re-review your case and if you'd like to resubmit a ticket to Swagbucks support (support@swagbucks.com) with the title: Swagbucks TrustLink Response, we... Read More »
 
Complaint Posted 3/19/2012
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Account is deactivated
I never violated Swag Bucks' terms of use, so I was surprised to see my account suddenly deactivated after I redeemed points for a gift card. I sent email to find out what's wrong. I received a response from Manager Of User Compliance, which says... Read More »
 
 
Business's response - on 5/7/2012
We do not deactivate honest users, only users who are cheating Swagbucks. We would be happy to re-review your case and if you'd like to resubmit a ticket to Swagbucks support (support@swagbucks.com) with the title: Swagbucks TrustLink Response, we... Read More »
 
Complaint Posted 10/19/2011
Review 10/19/2011
I WON MANY TIMES AS A LOYAL PERSON SEARCHING DOING TASKS ETCCC AND OUT OF NO WHERE AFTER WINNING TONS OF AMAZON GIFT CARDS THEY DEACTIVATED MY ACCOUNT CLAIMING THAT I VIOLATED TERMS OF USE. WHICH I DID NOT, I AM NOT HAPPY WITH THIS AND ALTHOUGH TH... Read More »
 
 
 
Complaint Posted 5/26/2011
Review 5/26/2011
Honest players do not get swagbucks they deserve. If you win too many tournaments honestly, Your account is deactivated and you're accused of cheating when you are not. My account was deactivated unjustly. This site does not uphold to the terms th... Read More »
 
 
 
Complaint Posted 5/26/2011
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Review 5/26/2011
I'm tired of complaining to customer service who does not care about their customers. Time and time again I complain about the same issue and once it's resolved I don't get the swagbucks I fairly deserve. It has been a month and a half and I've ye... Read More »
 
 
Business's response - on 5/26/2011
This user had been cheating our program and had her account deactivated. If there is a 'scam' happening, its this user cheating Swag Bucks. Read More »
 
Review Posted 5/16/2011
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Review 5/16/2011
I am writing because I have had some very difficult experiences with Swagbucks, and an absolute lack of help from their support team. I had a Swagbucks account, and needed to change my email address on the account. I had no less than 8 support tic... Read More »
 
 
Business's response - on 5/26/2011
We have been in touch with this user to work a resolve and she should all be set at this point. We are sorry for any trouble this may have caused her Read More »
 
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Additional Business Information
Hours   Monday-Friday 9 a.m. - 5 p.m. PST Phone   (877) 748-2714 Address   P.O. Box 2748
Redondo Beach, CA 90278
Website   http://www.swagbucks.com Email   scott@prodege.com
Contact   Scott Dudelson Other  
 
 
 
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